We offer Free Ground Shipping on all orders over $ 100 across all states/territories. Shipping fees for orders below $ 100 are calculated at the check out. Our shipping policy and delivery rates are subject to change.
After you have placed your order you will receive an order confirmation message. We do our best to expedite shipment! We stock most of our items on our site allowing most items ship within 24 hours Monday through Friday using the following carriers: USPS, UPS and DHL. After your order is processed and shipped we will send you a message with a tracking number. In some cases shipping delays occur if items are on backorder. If the shipping is delayed for any reason, we will inform you of the estimated shipping time. We work diligently to display the most current product inventory available. Most shipments arrive within 2 - 7 business days of ordering.
Free shipping discounts do not apply to international shipping. Shipping fees are calculated at the check out based on weight. Please note that international customers are responsible for any customs, duties and brokerage fees, which may be imposed upon delivery. Unfortunately we are unable to offer free returns. International orders qualify for the Damaged Items Policy (see Returns section below).
After you have placed your order you will receive an order confirmation message. We do our best to expedite shipment! Most items ship within 24 hours Monday through Friday using the following carriers: USPS, DHL and UPS. If the shipment is delayed for any reason, we will inform you of the estimated shipping time. We work diligently to display the most current product inventory available. Most international shipments arrive within 1 - 3 weeks of ordering.
Packing and Shipping Materials
As part of our commitment to sustainability, we use shipping and packaging materials that are 100 % recycled, recyclable, biodegradable or compostable. For example, we use 100 % recycled flap & seal bags that are recyclable to protect the textiles during shipping. When possible we minimize use of plastic bubble wrap and use recyclable, biodegradable and Sustainable Forestry Initiative (SFI) - certified GreenWrap to protect your packages. Our shipping boxes are 100 % recycled and recyclable sourced from a manufacturer who is committed to clean energy and sustainability. We use 100 % recycled, biodegradable and recyclable tissue paper to pack your items with love! And our poly mailers are 100 % recycled as well and they can also be recycled and reused! We repurpose shipping boxes and mailers whenever possible.
Our printed materials, such as labels, cards and stickers have been printed using recycled or tree-free materials and plant-based inks.
We partner and work with industry certified, like-minded companies to source our supplies and services including transportation and shipping. Our shipping and packaging materials are made in the USA.
We also participate in the UPS Carbon Neutral program to offset the emissions produced by shipment of packages as part of our commitment to sustainability efforts. Our joint contributions support various projects to reduce the impact of climate change!
Peace of mind Return Policy
We take pride in our carefully selected brands and products! Attention to design, quality, durability, craftsmanship and materials are our priorities. We want you to LOVE and enjoy your products for a long time! Need to send something back? Returns happen - and it's ok!
We feel that it is only fair that we pay for the return shipment and in turn you send it back unused in its original condition and packaging within 15 days of delivery. Please note that we are not responsible for damage(s) that occur during return shipping. Just send us an email to: email@example.com to initiate the return process.
Once we have authorized the return we will send you a return label by email. The only thing you need to do is to print the label and attach it to the original shipping box and drop it off at any authorized UPS, Fedex or USPS service center near you. Please check your shipping label for which shipping company the pre-paid return label is for to determine if you should us UPS, FedEx or USPS authorized service center. Simple as that!
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will refund your purchase if everything is returned unused and in its original packaging. You should expect to receive your refund within a four weeks. This time period includes the transit time for us to receive your return, the time it takes us to process your return, and the time it takes your bank to process our refund request. However, in many cases you will receive a refund more quickly. We will send you an email to confirm your refund once it has been processed.
Unfortunately we are unable to offer returns for international orders. International orders do qualify for our Damaged Items policy below.
Promotional and sale product sales
Please note that all the promotional (including if you have received a promo code for signing up for our emailing list) and sale product sales are final and do not qualify for returns or refunds. Cut-to-order fabrics are also non-returnable and non-refundable.
Exchanges - Damaged Items
At this time our exchange policy is limited to replacing items if they are defective or damaged. If you wish to have the same item that you purchased but in a different color or size, this is considered a return - please see our return policy above for domestic / within US orders.
If you believe that your package was damaged in shipping, please contact us within 5 days of delivery and we will work with you to resolve the issue. Please send us an email at firstname.lastname@example.org with pictures or video of the damaged item to determine eligibility. If the item qualities for a replacement we will be happy to send you a new one!
LOVE IT. STYLE IT. SHARE IT.
LOVE NØRDIK GIVEAWAY
Raise your hand if you want to win a NØRDIK $250 gift card! We want to treat one of our loyal customers with this amazing gift.
1. Follow @nordikdesigns on Instagram.
2. Post an original picture of a design item from NØRDIK or inspired by https://nordik.design/.
3. Include @nordikdesigns and #contest in the caption.
Get a bonus entry for each photo posted!
US residents only. No purchase is necessary to register, enter or win. Closes at 03/31/23. The winner will be chosen by NØRDIK personnel based on creativity and relevance. We will notify the winner by making an Instagram comment on the winning entry on Monday, 4/3/23. To claim the prize, winner must respond to the notification within 48 hours. This giveaway is in no way sponsored, endorsed or administrated by, or associated with Instagram.
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